Monday, September 14, 2009

Relationships Keep Me Going

It wasn't in the business plan, but the reality is it's relationships that have made and kept my retail operation solvent over the last 12 years and through a fair share of recessions. Take this day in the life. Starting at 9:30am last Friday my friend Jeff Newsom, social networking wizard, creative genius and all-around jump-in and get-it-done-kind-of-a-guy came over to help unload a truck. Longtime Indiana antiques dealer Amy Wheeler of Butter Beans antiques is setting up shop upstairs at The Heritage Co. and we needed a man on the job. Unloaded inside of an hour, I had a call for an emergency color consultation at 10:30am so I left her and Lisa to organize and took off with my client to choose some paint colors. Those little jobs lead to bigger ones you know, in the meantime it took the pressure off my client (and bought me lunch). Once fortified, Amy, Lisa and I got to know each other as we rearranged and admired the new wares. Shazam! The magic of fresh stock and new vignettes. That energy is a magnet and I swear as soon as you move something around, it all looks new. A designer expressed interest in a few new items so rather than wait for them to find time to come in, I took advantage of all those bodies hanging around and loaded up some choice new bits and drove them up to his office in Birmingham. 2 out of 3 ain't bad! I left with a check and headed back to the ranch. Knowing those girls would be hot and bothered from all that schlepping, I stopped for cold drinks (and appeased my guilt for getting out of the moving job). Friday afternoons are all about the regulars and they can always tell when a truck's been unloaded and the drinks are flowing. Lots of laughs, a few good design ideas hatched and the prospect of much more with our new tenant on board. It doesn't take a lot to keep me going; fun people to work and play with and a little business. Just now, that's a good thing.

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